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Tablet Re-Image Process

**Most of the important work for fixing the functions of the tablet is related to the successful copying over of the download from the USB.  To do this, you must be able to see the AndroidOS desktop.  Many of the initial steps to follow show how to exit applications that may be running and get to the desktop.  If you already have access to the desktop, you can skip past these steps to "UNINSTALLING OLD APPLICATIONS"**

 

 

 

CONFIRM BRIDGE POWER

Check to see that the blue ring in the center of the bridge is lit, and that the power indicator is on.

 

CONFIRM NETWORK CONNECTION

Check to see that the network indicator on the bridge is on

Check the USB dongle and see that the green network indicators are lit.

 

EXIT THE APPLICATION

Exit out of the current App by tapping once to exit video demo mode, then tapping the blue “Learn More” icon on the bottom navigation.

 

Tap once anywhere on the 3 bulb screen to continue.

 

 Tap again anywhere on the one bulb screen to continue.

 

 

Tap the middle icon labeled 'Hue Tap' in the top row of icons.

 

Touch on the single dot button near the Philips logo on the “hue Tap” product shown in the product photo on the left half of the page (see photo detail below).

 

Enter Pin Number:  0443

 

Tap on the Exit door icon in the lower right

 

In the upper right of the screen are three dots in a vertical column. Touch the dots to open a dropdown menu.  Select [Exit] and then [Yes]

 

Enter password: 11223344    Tap [Confirm]

 

Select option to [Exit Pulse Player]

 

Occasionally, the last step will deposit you on a blue screen with very few icons. To exit, tap the small circle with dots at the bottom of the screen to be taken to the home screen.  If the screen already shows the 'Home' page (lots of app icons), skip to the next step.

 

SETTING THE TABLET IP ADDRESS

Connect the tablet and router to the existing bridge

  • The tablet was sent with a USB to Ethernet cable to connect the tablet to the router
  • Do NOT connect the router or the tablet to the Internet


Press the Android [Settings] button

 

Press the [More] button

 

Navigate to > Ethernet > Static IP Setting > Use Static IP > confirm/enter the following

  • IP: 192.168.1.10
  • Gateway: 192.168.1.1
  • Netmask: 255.255.255.0
  • DNS 1: 192.168.1.1
  • DNS 2: leave this blank, do not put anything in this field

Make sure that 'Wi-Fi' is [OFF] 

Tap [Save] in the upper right, then press the back button (back of tablet, center, bottom)

 

UNINSTALLING OLD APPLICATIONS

Plug the content USB into the empty USB slot on the bottom of the tablet

 

Tap on the "APKInstaller" app

 

Tap [Manage]

 

Scroll to the "Hue" app and tap on it.

 

Select [Uninstall]

 

Select [ok]

 

Scroll to the "ProMotion" app and tap on it.

 

Select [Uninstall]

 

Select [ok]

 

Push the physical [Back] button on the backside of the tablet to go to the main menu

 

INSTALLING NEW APPLICATIONS

 

Tap on [Install]

 

Tap on [USB Memory]

 

On right side of screen, select [Hue_1.9.0.6.apk]

 

Tap [Next] -->  Then tap [Install]

Wait for the App installation to complete

 

Tap [Done]

 

On right side of screen, select [ProMotion_413_2534.apk]

 

Tap [Next] -->  Then tap [Install]

Wait for the App installation to complete

 

Tap [Done]

 

Push the physical [Back] button on the backside of the tablet twice to go to the home screen.

 

Tap [ES File Explorer]

 

 Tap folder [0]

 

Tap and hold on the [ProMotion] app (regardless of version) to select it.  There will be a checkmark on the folder once it is selected.  Then tap [DELETE] (trash can) along the bottom of the screen.  When prompted, push [OK].

 

Tap folder [Home]

 

 

Tap folder [Android]

 

 

Tap folder [data]

 

 

Tap and hold on the folder [com.oncontrols.promotion] to select it.  There will be a checkmark on the folder once it is selected.  Then tap [Delete] from the bottom menu bar.

 

Tap [OK] to delete the folder

 

Tap on [usb_storage] on left hand menu, under the "local" heading

 

Press and hold on the folder icon [com.promotion.oncontrols] to highlight the folder.

 

Select [Copy] on the bottom menu bar

 

Tap on [Home] on the left menu

 

 Tap on [Android] folder icon

 

Tap on [Data] folder icon

 

Tap [Paste] from the bottom menu

 

If you get a modal window with the option to overwrite, tick the checkbox that says "Apply to all" and select [Overwrite]

 

 As files are copying over, progress bars will be displayed.  Watch the progress bars to see when the files have completed copying over.

 

Tap on [usb_storage] on left hand menu, under the "local" heading

 

Press and hold on the folder icon [ProMotion_413_2534.apk] to highlight the folder.  Select [Copy] on the bottom menu bar

 

Tap on [Home] on the left menu

 

 Tap on [0] folder icon

 

 

Tap [Paste] from the bottom menu

 

If you get a modal window with the option to overwrite, tick the checkbox that says "Apply to all" and select [Overwrite]

 

 As files are copying over, progress bars will be displayed.  Watch the progress bars to see when the files have completed copying over.

 

Tap [Exit] from the bottom menu bar to exit the application

 

 

Remove the USB Drive from the tablet and push the physical [Back] button on the backside of the tablet to exit the app.

 

UPDATING THE HUE BRIDGE FIRMWARE

 

**At this point, you will need to connect the router per the drawing.  A router is required at this stage so that the bridge can be assigned an IP address.  The network switch in the display cannot assign IP, so you must use the router in the service kit - though any standard router can be configured to perform the function.

 

 

 

 

Tap to launch the "Hue" app

 

Select [Skip] in the bottom right corner of the screen to skip the intro animation

 

Select [Start]

 

 

You may need to "pair" the tablet to the bridge.  Press the link button on the top of the Hue bridge inside the endcap unit if the Hue App asks you to.

 

Tap on the three lines icon option menu in the top left of the screen

 

Select [Software Update] on the bottom of the left menu

 

Tap [Update]

Wait for the firmware update to complete (this process may take 2-3 minutes).

The app will return to the main screen when it completes.

 

 

PAIRING THE LIGHTS

 

Make sure ALL lights are OFF (by unscrewing the 3 bulbs, and unplugging the 2 LED Light Strips)


Launch the hue app from the home screen (if you need to exit the demo app to get to the home screen, follow the same instructions from the start of this article).  If you get a message that states “cannot connect to bridge”, hit “cancel” > tap Find Bridge.

  • On the bridge, press the center button to link the bridge with the App.


Once the Bridge has been associated with the App, tap My Bridge > Network Settings > turn off DHCP > enter the follow IP information into the Bridge:

  • IP Address: 192.168.1.145
  • Netmask: 255.255.255.0
  • Gateway: 192.168.1.1
  • DNS 1: 192.168.1.1
  • DNS 2: leave this blank, do not put anything in this field
  • Hit the “check mark” in the right corner to save the IP information


Screw in the first light (downspot bulb), then select My Lights > tap Connect New Lights > tap Auto Search,

 

Once the light is found and the screen STILL shows “Searching”, plug in second light (LED light strip below the down spot) > if the screen no longer shows “searching”, tap Connect New Lights & Auto Search again

  • If “Auto Search” does not find a light, select “Manual Search” and enter the Serial Number of the light manually, and select Search>
    • Serial Number for Bulb is on the gray part at the base of the bulb
    • Serial Number for the LED light strips are on the brick of the power cord for the lightstrip


Follow these steps for the remaining lights, the full bulb order is listed below:

  • 1st - Down Spot (Flood Light)
  • 2nd - LED light strip below the down spout
  • 3rd – Center Bulb
  • 4th – Bulb on the right of the display
  • 5th – LED light strip on the right of the display

The lights MUST be associated in that order for the system to work properly.  If the lights are not associated in the correct order, you will need to start the entire Hue App setup from over from (resetting the bridge) 

 

Using the physical back button, exit the Hue app

 

 

Tap on [PulsePlayer]

 

 

 REGISTERING THE PROMOTION APP TO THE BRIDGE

Enter into the locked menu by tapping once to exit video demo mode, then tapping the blue “Learn More” icon on the bottom navigation.

 

Tap once anywhere on the 3 bulb screen to continue.

 

 Tap again anywhere on the one bulb screen to continue.

 

 

Tap the middle icon labeled 'Hue Tap' in the top row of icons.

 

Touch on the single dot button near the Philips logo on the “hue Tap” product shown in the product photo on the left half of the page (see photo detail below).

 

Enter Pin Number:  0443

 

Follow the steps here in the image. First, Step One - tap the button one the bridge, and then click on the Register button in Step Two.

Note: you may not get any feedback in the empty text box, and that is fine.

 

To confirm functionality, click on the yellow light bulb icon on the bottom of the screen.

Enter in password 0443

Click on Set Lights in Step 1 and check to see if any of the lights changed. If they did proceed, if not, Repeat Registration configuration on the previous step.

 

 Reboot the tablet, by press and holding the power button. Select the option to shut down. When it shut down, press the power button to turn back on.

 

The tablet should boot up and launch the Pro-Motion app and start playing the video. When the video starts the lights should automatically change color and start color cycling.

 

Close the dashboard panel and replace the 2 thumbscrews on the bottom of the display.

 

 

VERIFY FUNCTIONALITY

Verify the lights are constantly changing colors while the display is in 'default demo' mode with video playing and that the tablet can control the lights from the "Light Controls" page of the app.

 

 

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